Support
Frequently Asked Questions
Quick answers about our products, services, and distribution network.
What areas does Mount Kibo Pharmacy serve?+
We serve communities and health facilities across Tanzania, with branches in Moshi (Mawenzi, Mbuyuni, Kichangare) and our head office in Kariakoo, Dar es Salaam. Our distribution network reaches over 340 health facilities nationwide.
Is Mount Kibo Pharmacy Tanzania Medicines and Medical Devices Authority (TMDA) registered?+
Yes. All Mount Kibo Pharmacy operations comply with Tanzania Medicines and Medical Devices Authority (TMDA) regulations, and our quality assurance documentation is available on request.
Can health facilities order medications in bulk?+
Yes. We work with national referral hospitals, regional hospitals, faith based missions, and district health facilities to supply pharmaceutical products, hospital equipment, and laboratory reagents at scale. Contact our sales team to set up a supply arrangement.
Does Mount Kibo Pharmacy offer health education programs?+
Yes. We actively engage in disease prevention, health education, and outreach programs within the communities we serve, including Continuing Medical Education (CME) sessions for health professionals.
How can I contact a specific branch?+
Visit our Branches page for addresses, phone numbers, and map directions to each of our locations in Moshi and Dar es Salaam.